Everything You Need to
Run and Grow Your
Service Business

The Service Pulse is your all-in-one software solution — packed with automation, intelligent tools, and easy-to-use features that eliminate the need for juggling multiple platforms.

1

MISSED CALL SMS & LEAD CAPTURE

Turn every missed call into a booked job with instant, intelligent responses.

Instant SMS Response

A missed call triggers a personalized text within seconds. Leads contacted in under 60 seconds convert at 47% — the industry average response time is 4-6 hours.

Real Conversations, Not Robotic Templates

SMS has a 98% open rate, but a generic auto-reply doesn’t book jobs. The Service Pulse sends real back-and-forth texts that qualify leads and guide customers to book. Conversational texts convert at 47% vs. 8% for templates.

Smart Routing

Automatically route leads to the right team member based on service type, location, and availability. No manual assignment needed.

After-Hours Coverage

67% of home service leads come outside business hours. The Service Pulse responds 24/7 so you never lose a lead while you sleep.

2

CALENDAR & TEAM SCHEDULING

Never miss a job. Always stay organized.

Auto-Booking

Let customers book online in real-time. Syncs with Google Calendar to prevent double-booking. Sends confirmation and reminder texts automatically.

Dynamic Calendar View

Drag-and-drop jobs, view team schedules, and track appointments by day, week, or month — across one or multiple teams.

Send Reminders Automatically

Automatically send job reminders and updates to customers and staff by email or SMS — no manual follow-up needed.

Multi-Location & Time Zone Support

Operate in multiple regions without the chaos. Set time zones, team limits, and coverage areas for streamlined operations.

3

MARKETING & AUTOMATION

Effortlessly stay in front of customers — before and after the job.

Automatic Review Requests

Request Google reviews after every completed job. Follow up after 48 hours. Average 6+ new 5-star reviews per month.

Email & SMS Campaigns

Send marketing blasts, nurture sequences, or seasonal promotions with ease. Full reporting and automation included.

4

AI & SMART FEATURES

Your 24/7 AI assistant that qualifies leads and books jobs while you work.

Conversational AI

Real back-and-forth texts that ask the right questions, understand urgency, and guide customers to book — not a generic auto-reply.

Lead Qualification

AI automatically scores and qualifies leads based on urgency, job type, and customer responses. Focus on the jobs that matter most.

Urgency Detection

Understands the difference between a burst pipe at midnight and a planned kitchen remodel. Prioritizes emergencies automatically.

AI Receptionist

A 24/7 AI receptionist that answers calls, texts leads, and books jobs automatically — even when you're on a job site.

5

DATA, REPORTING & CONTROL

Manage your business with confidence, clarity, and control.

Custom Dashboard

Track what matters most — revenue, leads, jobs, reviews, team performance — all in one visual dashboard.

Import & Export Tools

Seamlessly bring in customers, leads, and schedules from spreadsheets or other platforms. Export any time.

Mobile Access

Run your entire business from your phone. Full-feature access for you and your team on the go.